Terms & Conditions

TERMS AND CONDITIONS

This website is owned and operated by Eco Ora Limited. By using this website, you agree to these terms and conditions.

ECO ORA ONLINE STORE

You can only use our online store if you are over the age of 18. All prices on the Eco Ora online store and all orders processed are in New Zealand dollars. All prices include GST when purchased in New Zealand and exclude GST when purchased elsewhere. Prices do not include shipping costs.

All transactions on our website are processed through a highly secure and fully compliant payment gateway platform that utilises industry best practice encryption and security. We, Eco Ora, therefore do not store your card data to process your payment or for any future orders you may want to make.

REFUNDS AND RETURNS

We offer a 30-day money back guarantee. Please contact admin@ecoora.com to arrange for a return and refund (Original Shipping is non-refundable).

Please make sure your items are properly packaged when being returned. If you are returning glass bottles, please wrap them in bubble wrap or make sure they are properly insulated so they don’t break. Refunds will not be issued for broken bottles.

To protect ourselves from fraud, this is only valid on first time purchases within 30 days of purchase and does not pertain to third-party items. Please also note that we do not accept returns for items shipped internationally.

THIRD PARTY WEBSITES AND PRODUCTS

Occasionally, the Eco Ora website might contain links to other third party websites. Those links are provided for your convenience and don’t mean that we endorse the website. We are not responsible for the content of any third party website linked to our website.

DISCLAIMER

The information contained on our website has been prepared for the purpose of providing information, including about our products and services, and is not intended to provide medical advice. Nothing stated or posted on our website is intended to be, and must not be taken to be, medical advice. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or content contained on our website.

NO WARRANTY

We don’t warrant or guarantee the accuracy, completeness or suitability of the information and materials contained on this website for any particular purpose.

NO LIABILITY

Eco Ora is not liable for any claim, loss, damage or liability arising out of, or relating to, this Eco Ora website or the information contained on it.

INTELLECTUAL PROPERTY

All material on our website, and all software, design, text and graphics on our website are owned or licensed by us and protected by law. You must not copy, sell or use any part of our website or any material contained on our website without our written consent.

NEW ZEALAND LAW

The Eco Ora website and all contracts entered into through it are governed by and interpreted in accordance with New Zealand law.

INTERNATIONAL USE

We control and operate the site from New Zealand. We make no representation that materials on the site are appropriate or available for use outside New Zealand. If you choose to access this site from outside New Zealand, you do so at your own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

CHANGES

We may change, delete or move any of the material on this website, or these terms and conditions, at any time without notice.

HOW TO CORRECT YOUR INFORMATION

You can access or update your personal details at any time by contacting us at admin@ecoora.com

CONTACT US

To contact us, please email admin@ecoora.com

Thank you for visiting our site.